Answer Every Shopper Query — Before They Leave
TalkTaro's AI handles order queries, product questions, and returns instantly — and recovers abandoned carts with timely follow-ups — so you convert more shoppers without growing your support team.
Taro AI · Ecommerce
online · replies instantly
80%
of order queries resolved without a human agent
22%
of abandoned carts recovered via AI follow-up
4.8★
average post-purchase satisfaction score
The Problem
What Ecommerce Loses Every Day
Support teams are overwhelmed with order status and return queries — the same questions asked hundreds of times a day.
Shoppers who can't find answers abandon their carts and don't come back.
Abandoned cart recovery is manual and delayed — by the time a follow-up goes out, the shopper has bought elsewhere.
The Fix
How Taro Handles It
Instant order status updates
AI integrates with your order management system and tells customers exactly where their order is — instantly.
Product guidance and recommendations
Helps shoppers find the right product based on their needs, size, or use case — reducing returns and increasing satisfaction.
Abandoned cart recovery
AI follows up with shoppers who left without buying — via WhatsApp or email — with personalised nudges.
Returns and exchange handling
Handles return requests, explains policies, and initiates the process without any agent involvement.
24/7 support coverage
Every query gets answered at any hour — no support backlog, no frustrated customers.
Post-purchase follow-up
AI checks in after delivery, collects feedback, and offers related products — increasing repeat purchase rates.
Ready to See This for Your Ecommerce Business?
Try the live demo right now, or get a walkthrough tailored to your workflows.